Some of you may have noticed that the Chatango box has vanished from Exiern.com.
Now, this could be related to the survey I had posted up way back, over whether or not we could remove the chat. While 89% of respondents said that the removal of the chat box would have little to no impact on their reading experience, that is not the reason the chat box is gone (although it did make removing it a little easier). In fact, because 12% said that it would greatly impact their reading experience I had been resistant to remove it. It felt like a really mean thing to do.
However, I have always had issues getting the chat to load on my computers. Over the last few days I have been unable to read the chat at all. And if I can’t read it I can’t monitor for inappropriate material or commentary. Generally the Exiern community has been very fortunate, and most posts – both in the chat and comments – are great. And I’m not talking about a need to censor criticism of the comic, I think we’ve been very open to criticism. I embrace it and the discussion we get from it
But things have gone wrong in the past – and they have gone very wrong at points in the past – and I simply can’t have up a way to post comments that I can’t keep an eye on. I will continue to test the chat now and then – and pursue a real forum system – but for now it has to go.
I am really sorry to those who enjoy and use the chat box, but I hope in the meantime you find the comments section just as enjoyable.